The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too
I love this dispensary! It’s a great local shop with friendly knowledgeable staff in a great location on Wolf Road with a wide variety of products. I can’t wait to go back and try more lol
Amaya is the best worker I have had the pleasure meeting
love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.
Hey are you guys going to be offering delivery soon??
I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.
Great prices, awesome staff, and a solid loyalty points program. I love the high-dose gummies!
Budtenders are fully knowledgeable.....describe products clearly.....friendly low pressure atmosphere....its a joy to visit the store to shop....the experience is consistently great every time I go to High Peaks Canna
Just would like to give a shout-out to Temescal for really doing an amazing job with their decorations for Halloween! The yellow brick road was just the coolest! And thank you always to Rob for being so good to me! No matter what kind of day I’m having I always know I will walk out of Temescal with a smile because of him!
one of my fav spots. the employees are very knowledgeable and helpful when trying to pick what is best for you
I absolutely LOVE this place! The owners/staff are amazing people! You should definitely check this place out.
Sorry, unable to edit my prior review. I was not overcharged or deceived. The receipt was confusing, the itemized column added up to the correct final total not the subtotal. It is just an odd accounting thing probably to make sure NYS gets their piece of the action. Wonder how many customers have been confused by this. I figured it out before I went to inquire. So fortunately I didn't make an donkey out of my self. We're cool
Best dispo I’ve ever been to. It’s huge and so friendly! My new favorite!!!!
Kay was amazing. Kay helped with similarities that I was used to and knew how to connect the dots with my pharmacy and medication that does the right trick the first time. Vierro @+++++++ love the effort you put in Kay!!
Absolutely adore and love this place SO much!!! They could sell any kind of product at this point, and I’d still come back specifically just for the employees!! Love it here and everyone in it! <3
Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.
This place is super awesome, very friendly and helpful. I actually had a issue with one of my vape pens I barely had for 24 hours just didn't work. They said bring back to store let us check it out. I thought man if they can't do anything I will be mad and lost out of $70. Guess what they were amazing seen it was not working and replaced it no issues what so ever. Amazing place best one by far to me. Stephanie
There are 2 dispensaries in Menands, New York.
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