Best weed dispensaries in Marathon, New York with authentic reviews

I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!

Absolutely OBSESSED with this dispensary. I will 100% continue using them. The service is top-tier, the staff is amazing and super helpful, and the delivery driver is awesome. Every experience has been smooth, professional, and genuinely enjoyable. I place my orders online and their communication is always fast, clear, and efficient…no stress, no confusion, ever. 10/10 would highly recommend. They truly do everything right.

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

Good products and very friendly staff. They are helpful and kind.

Such a great warm friendly atmosphere to shop at. Has a beautiful mural and the staff is so friendly! Illicit flower is fire and gave me the high I needed! Cannavibes is the place to go!!!

Andrew was great with helping with what I need. Good people. Great meds great price. 5 stars all around.

The previous reviewer made a grave mistake and blamed it on the business. No where does it say they have a physical location. There’s a reason there’s no “pickup” option. As far as the delivery, it was fantastic. Arrived the very next day, no delivery charge and I was able to track the order live. When I placed the order the ETA was next day between 12-3 and it arrived at 12:05. 10 stars.

Update General Manager Called me personally to correct my issue!! Now thats customer service right there!! So glad to see that there are still some good people out there.

I'm a heavy user for chronic pain, but my liver can't handle my occasional scotch, so I enjoy some recreational use also. I love this little shop. Standard configuration shop with a personable security person at the door as expected and the usual set up with budteneders at the counter, sample cases with a lovely variety of goods to consider while you wait. I've tried 3 other local shops and this is my number one for the following: 1 - Locally owned. Minority owned. LGBTQ+ owned. Employing the same. 2- I know a lot. I always learn more from them. 3-Amazing variety of strains and products. Because I'm primarily a medical user, I have to trust the shop to always have something that will work for my needs. They have never let me down and have gone above and beyond more than once. 4-Always a reasonable price, quantity discounts, good suggestions, and they pay attention to what your needs are. As noted, I use it daily for pain when I must remain alert and coherent, but I also like to try a little 'Saturday Night' bud. They have never steered me wrong. I feel like these are 'my people' and have become my primary source. .

Great first experience for a newbie. Everyone was super friendly and helpful. Budtenders took the time to answer all of my questions and the recommendation was amazing. Definitely will be back.

The staff is very helpful and knowledgeable, they explain everything well and they can usually tell you which strains are better then others

Pro: World class staff; knowledgeable, patient, pleasant and always kind. They take the shame out of purchasing and using cannabis. Con: No patient restroom.

Great service, especially as someone who was first getting into recreational weed a few months ago and was a little nervous. I've since become a regular. Staff are always super understanding, kind, and helpful, and always able to give great recommendations depending on your experience and what you're looking for. Couldn't ask for a better experience.

Great Weed Great Customer Service Great Vibes. Specifically try the flower

This was my first time to any dispensary and what a lovely experience! The staff was kind and informative, especially Cheryl & Deborah who easily eased my anxiety.

This place is my go too.. right around the block and it’s amazing every time!!! Highly recommend

Always happy to see the cheerful staff. They are well versed in the attributes of the various strains. They are excellent shamans on the road to good vibes.