Friendly employees everywhere! Bud tender was helpful and knowledgeable. Good selection of products.
The store had a very warm and welcoming “General Store” feeling. The staff was very nice and helpful as well! You can buy a cup of infused coffee while you continue to shop!
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Hey this bugsy ogun I shop at dank bank friendly customer service they show love and is very Positive customer service is great pretty quick in and out
I've been here several times. Def my go-to spot. Always friendly and helpful. Never too long of a wait. Online menu stays very up to date (as soon as something runs out, the site is immediately updated). Great product. Awesome specials. Definitely look into their specials on the site. They also have an early bird special (7am-9am) and twilight special (7pm-9pm) where you can buy 3 of anything and get a 4th for $1 which can help bring down the cost but you can't combine it with other deals. Right now they have the best deals in town on grass (Lula's and High Supply) and concentrates (Lula's and Bedford Grow)
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
My experience with the company and customer service is extremely helpful and can't express how satisfying i am with the recommended products from staff definitely gonna continue to shop with BUDR.
Hunter was very knowledgeable and very nice. He made me feel comfortable about my purchase. I definitely will shop there again.
Same products I've found around town, at considerably better prices. The in store selection far surpassed the online offerings, so stop in and ask. Nicole was very welcoming and had great recommendations for some pre rolls. From one budtender to another, thanx.
Love this place. Always willing to andwer questions. If they dont have what your looking for and its sold at other CT dispensaries they will get it for you!
Fantastic dispensary, they have a wide variety of products and carry all of the growers in Connecticut. Their staff was friendly and helpful.
Brooke was great assisting me with a small issue with a past order. They made it right on the spot. This here is the exact reason (besides prices) I have been coming here for years. Anyone reading this should give them a try and amaze yourself with great products, friendly staff and a relaxed experience. They will take care of you and point you in the best direction for whatever your cannabis or cbd needs are.
The people working there are very nice and knowledgeable. Good service!
Best shop out there. Great products, Best Flower, Mocktail drinks are fire, and good vibes.
I'm a medical patient and my experience with curbside service so far has been excellent. Everyone that I've dealt with, from the Budtenders to the Security Guards, have been friendly. Curbside pickup is usually a pretty quick process. I wish I knew the lady Security Guard's name, but she kept panhandlers from leaning into my car (with no mask) and asking me for money. She's very sweet but she's very stern with people bothering us medical patients... So, I really appreciate the safety that she brings. Also, Brady is my favorite Bud tender. I bring my senior dogs with me when I do my medication pickups. They look forward to seeing Brady because he always has a treat for them! Brady is also very friendly and always explains any issues that I create with my online orders. I'm also a Veteran, and I've always received my Veteran discount at checkout.
Curbside is the best!! Everyone is so friendly and helpful - i can’t thank them enough ! It’s always a smooth, accurate, quick service. I’m grateful for curbside because there are times I’m unable to go inside the store !!
Always happy to see the cheerful staff. They are well versed in the attributes of the various strains. They are excellent shamans on the road to good vibes.
Love Juniper Lane Cannabis! The location is perfect for me! Everyones always so respectful, down to earth and willing to answer any questions I have!!
There is 1 dispensary in Northfield, Ohio.
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