Placed order thru Black Bird for 160 dollars. Later in day received text telling me it was 391 dollars. I contacted the manager at the Source. His name was Cris and was very rude to me and said I was working the system, when I made a innocent purchase from the Source thru Black Bird. Be very careful when ordering from Black Bird because the Source will not honor it. He told me to find a another dispenser because I was working the system. I'm in the casino business and would never treat anyone like that. Very poor customer service.
This is concerning to hear; it’s our intention to make every guest feel comfortable and provide high quality products at a fair price. I’d like to hear more about your experience so I can make things right. If you could please reach out to me directly (I’m Chris V by the way), I’d appreciate it, my email is firstname.lastname@example.org. Thank you, looking forward to hearing from you.