$100 quarters? Absolute rip off. Walked out and didn’t purchase anything. Don’t support price gouging dispensaries.
248 customer reviews
Placed order thru Black Bird for 160 dollars. Later in day received text telling me it was 391 dollars. I contacted the manager at the Source. His name was Cris and was very rude to me and said I was working the system, when I made a innocent purchase from the Source thru Black Bird. Be very careful when ordering from Black Bird because the Source will not honor it. He told me to find a another dispenser because I was working the system. I'm in the casino business and would never treat anyone like that. Very poor customer service.
This is concerning to hear; it’s our intention to make every guest feel comfortable and provide high quality products at a fair price. I’d like to hear more about your experience so I can make things right. If you could please reach out to me directly (I’m Chris V by the way), I’d appreciate it, my email is email@example.com. Thank you, looking forward to hearing from you.
Because of COVID19, I had to order online along with everyone else. I ordered 3/4 of an ounce of Alien Rocks at 29.6% THC by Lab. It should have come in blue bottles with Lab's name on it as pictured. What I got are six plain white plastic pouches. In looking at the receipt, it's not even the same grower and is only 26.5% THC. I called The Sources and, while they acknowledge the bait and switch, refuse to accept a return and issue a refund. As we all know, we are under the mercy of the dispensaries with deliveries as we cannot inspect the product and until we have paid for and accepted delivery. I have already printed the Complaint form from the NV Dept. of Taxation, who oversee the dispensaries, and will be filing it shortly.
Good afternoon, Thanks for reaching out. Per the Governor's emergency declaration, all dispensaries can only operate via delivery. That being said, we have two options available for our guests; we have a third party service Blackbird as well as our own internal delivery service, which serves both Henderson and Las Vegas recreational and medical patients. We understand your confusion; we purchase in bulk and package the majority of our flower ourselves. The reason we do this is to pass along the bulk savings to our guests, provide an additional layer of quality control, and ensure accuracy with every delivery that leaves our doors. While we do our best to provide the most accurate information, each batch does have small variances in THC and CBD percentages. We also cannot legally accept return products once they have left our dispensary. However, I'd be happy to discuss this situation with you further. If you could please reach out to me directly (I’m Chris by the way), I’d appreciate it, my email is firstname.lastname@example.org. Thank you, looking forward to hearing from you.
Jessie at the rainbow store 6/28 at 2:45pm has horrible customer service and treated me like shit. Spend your $$$$ elsewhere. They don't care about you they want your $. Talked to the same red head manger twice about this disrespectful employee. What a joke!
This is concerning to hear; we pride ourselves in providing first class customer service and in serving our community. I’d appreciate the opportunity to make things right and hear more about your experience so we can take immediate corrective action. If you could please reach out to me directly (I’m Chris by the way), my email is email@example.com. Thank you, looking forward to hearing from you.
Thay tend to bait and switch. Offer a 30% THC preroll and sell one at 26%. Snap sale is $10 a gram. When you get there its 1/8 only. If they open at 8:00 am they know by 10:00 that they have 1/8 only and update their web site to reflect that. Javier the manager said he would " credit me a couple of dollars " then said he couldn't find my account. Funny the lady at the front desk found it. The cashier found it. Therefore I will be filing a complaint with the states attorney general's office as well as the federal trade commission. Its places like this that will ruin it for all other dispensaries.
This is highly concerning to hear; it’s our intention to operate transparently and provide our guest with accurate information on pricing and availability. We pride ourselves in serving our community and it sounds like we can do better. I’d appreciate the opportunity to make this right and hear more about your experience so I can take immediate corrective action. If you could please reach out to me directly (I’m Chris by the way), my email is firstname.lastname@example.org. Thank you, looking forward to hearing from you.
My go to. Very relaxed atmosphere where you’re welcome to browse and smell products at your own pace. They have a great selection and the staff is very friendly. Rewards system is better than other Vegas spots imo. Would recommend 100%.