The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
Always great service and deals! Also a great selection. Near work for an easy stop.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
Loved it here! The staff were so kind and helpful, relaxed and welcoming. The girl who checks your IDs when you first walk in was cheerful and she brightened up my day. The whole place is beautiful on the inside and CLEAN! And as a woman sometimes I feel intimidated going into dispensaries but Aroma Hill it wasn’t intimidating at all!! The service was so fast too, they had my products ready to go in a minute. Definitely will be coming back here from now on!
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
Highly recommended, great service, unbeatable deals. My favorite by far.
Elias was a great person to get help from he is one of the best employees
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
I love coming to this place very helpful kind . I have a suggestion give people that check your id's a chair to sit on, and maybe a radio to listen to music. Nobody cares if they r sitting people r buying weed for God sake
This place is not like other dispensaries from the vibe to the freebies and colors. (Freebies meaning pizza Friday and free drinks) The atmosphere is out of this world. Never been to a dispensary that feels like a party walking in! I love the new location! The cloud wall is top tier too
I've been to Rise numerous times and I am very impressed. The people working at Rise are extremely knowledgeable and for a "novice" like myself it is appreciated. Today I was helped by a gentleman named Samm. He was SO KNOWLEDGEABLE and directed me to the products that will help my sleeping condition. He gave me information regarding tolerance breaks (which I never heard of) as well as trying the products sublingually. I never even thought about doing this. Without his help I would have purchased the same product instead of expanding my horizons. Samm was extremely pleasant and courteous. I am definitely going back to RISE and I hope Samm is working when I am there. Rise is lucky to have an employee like Samm!
Amazing staff and experience from the moment you walk in the door. Beautiful modern building and esthetic as well! Favorite place to shop in the Lakemoor area.
Friendly staff and fast service every visit. Usually have some great sales going on and their living wall is awesome! Haven’t checked out the lounge yet but I’m sure it’s great.
this was my first visit to a dispensary and it was great! super chill and quiet, the staff member who helped us was SUPER kind and knowledgeable and answered all of my questions! definitely would recommend, and i’ll be visiting again :)
LOOOOVE this dispensary!!! I honestly can't say enough good things about them. The vibe of the whole place is great, the staff is spectacular (so friendly and they remember your face), their prices are reasonable, and their deals/sales are absolutely fabulous. They sell lots of fun extra stuff, too, that's a ball to look through (for example, I got my stepdad a book of how to turn 100+ objects into something you can smoke out of - hilarious!). Can't recommend this dispensary enough!! (And DEF see them for 04/20, it's a total blast!)
Great place. They always have a killer deal in every category. The service is fantastic. Everyone there is happy to help and really make me want to keep coming back. Worth the drive and next to Costco.
There is 1 dispensary in Lakemoor, Illinois.
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