Always such a vast variety of amazing deals & discounts consistently switching it up with different brands and strains unlike most other dispensaries I’ve seen. When someone refers you, or vice versa, they will add an additional 20% off each individual item in your online order, even any discounted ones! Love the friendly & helpful staff and they they’re open later! By the way, to the Debbie downer who wrote the last review, don’t hate on the middleman. They have no control over any of the defective or perhaps bad quality of the items in which they receive. Take your negativity & complaints to the cultivators (companies) who distribute the products, not the dispensaries.
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
It was the first time in a dispensary where I encountered a very friendly clerk with abundant knowledge. Her name is Julissa. I had a lot of questions to figure out the strain and the dosage for my issues. She was great at picking the right one for me. It is farther away, but I will return here for my medical marijuana needs. Thank you, Julissa; you should get a raise!
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
Way better than Cloud9. Prices are great, moves through the line super fast and they let me bring my dog!!
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
I always love coming up here and spanks and Jacob are so nice they help out a lot
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
Always great service and deals! Also a great selection. Near work for an easy stop.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
Angie was very kind and welcoming! She helped me get a better deal! Will def come back.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Paige was an excellent associate to deal with, top notch secrvice!!
Mimi has been my go-to budtender for a while now, and she never misses. She is consistently personable, super helpful, and just has the most chill energy. If you want someone who actually listens and knows their stuff without any rush, go see Mimi. She definitely deserves more than five stars!
Ordered a Greenlight Acapulco Gold cartridge and it slapped. Got a BOGO deal too-fire.
The only complaint is a system malfunction. Other than that everything was perfect
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Very friendly and kind staff. Tabitha did an amazing job!
Vi was was extremely helpful, kind, and courteous. She has a lot of experience and knowledge of the products and treating people extremely kind. Makes me want to come back next time and I’ll ask for Vi kudos
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
Every time we come to New Buffalo we have to stop and stock up. Always friendly and helpful
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
There are 4 dispensaries in Normal, Illinois.
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