Always great service and deals! Also a great selection. Near work for an easy stop.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
I've been to Rise numerous times and I am very impressed. The people working at Rise are extremely knowledgeable and for a "novice" like myself it is appreciated. Today I was helped by a gentleman named Samm. He was SO KNOWLEDGEABLE and directed me to the products that will help my sleeping condition. He gave me information regarding tolerance breaks (which I never heard of) as well as trying the products sublingually. I never even thought about doing this. Without his help I would have purchased the same product instead of expanding my horizons. Samm was extremely pleasant and courteous. I am definitely going back to RISE and I hope Samm is working when I am there. Rise is lucky to have an employee like Samm!
Love this place. Close by and has a place to sit and enjoy your purchased product. Great staff, knowledgeable and polite. Place is my regular and make sure to sign up for rewards!!
Dope place to shop!! Music is always great, budtenders are knowledgeable, and they have great deals!
Super convenient location for me with great product. Selection is growing, just like the store did. Now in a beautiful new building, but in the same spot.
I’ve been coming to this Rise since legalization and wow what a change. The newly remodeled building is amazing. The staff is always super friendly and helpful. Greg is the man! He knows everything. Always fun laughing with the people behind the counter too. Some funny ass mfers. Always a good experience here and their selection has drastically improved.
12/24/25. Sam, the cashier was super chill & down to earth. Really good at his job and took good care of me as a customer! 10/10 experience.
Great service, and very prompted! Knowledgeable about product and consulted greatly! Thank you!
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