Great prices, awesome staff, and a solid loyalty points program. I love the high-dose gummies!
Just would like to give a shout-out to Temescal for really doing an amazing job with their decorations for Halloween! The yellow brick road was just the coolest! And thank you always to Rob for being so good to me! No matter what kind of day I’m having I always know I will walk out of Temescal with a smile because of him!
Great place but a little disappointed after driving 45 minutes to find they wouldn't honor what was on my invoice, saying 1 ounce was the limit. If so, they shouldn't have sent back the Leafly invoice showing my more ordered products if they weren't going to fill it all.
Madeline was awesome! She helped me pick out an edible and really took the time to explain the ingredients and how everything works. You can tell she’s very knowledgeable about the products she carries, and she made the whole experience easy and comfortable. I appreciated how patient and informative she was while helping me choose something that would be right for me. Great customer service and a great attitude — definitely a budtender who knows her stuff!
The staff is very knowledgeable and if there's anything they may have questions about, they have a library they can reference to get more information for their customers. They have a very wide variety of flower, pre-rolls, tinctures, edibles, etc. My personal favorite is the multi packs they have for pre rolls. Saving me the time of having to roll when I'm super busy at home. The music and vibe is calming and laid back. They also have number is comfortable sitting area's where you can wait while they tend to other customers. I will definitely be coming back here and recommending it to those that ask.
Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!
Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.
Brooke was great assisting me with a small issue with a past order. They made it right on the spot. This here is the exact reason (besides prices) I have been coming here for years. Anyone reading this should give them a try and amaze yourself with great products, friendly staff and a relaxed experience. They will take care of you and point you in the best direction for whatever your cannabis or cbd needs are.
A great local dispensary. The staff is always friendly and easygoing with a nice variety of products.
Always happy to see the cheerful staff. They are well versed in the attributes of the various strains. They are excellent shamans on the road to good vibes.
Definitely put this shop on your destination list! Awesome, knowledgeable, friendly staff.
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
They were my first dispensary experience during the fledgling days of legality when I was working in the area - They've had their act together from day 1.
Everybody is friendly and professional from the security to the counter staff .. call ahead service is great along with the selection.. A++
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
Absolutely adore and love this place SO much!!! They could sell any kind of product at this point, and I’d still come back specifically just for the employees!! Love it here and everyone in it! <3
I only use bud barn! Absolute best dispensary around!! They are all so helpful and kind there, and their joints can't be beat! Highly recommend!! I started using them 2 and will never use someone else again!!
Staff are friendly, courteous and are always willing to talk with you about products and continue to be knowledgeable about their craft! Their products are potent and consistently great too!
A great place to shop—the staff is awesome, and very knowledgeable!
The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
Hey are you guys going to be offering delivery soon??
The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too
love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.
Amaya is the best worker I have had the pleasure meeting
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