I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
This place has high quality product for an affordable price. They also have a great selection of different strains.
I found the staff awesome helpful and my order took like three minutes flat they helped me find some new favs for flower strains I followed on FB and would definitely make this place one of my go-to dispensaries
Just happened to be in town and wanted to try a live rosin cart. Nice store and staff. Price seem higher than most. Haven’t sampled yet
Victoria is very nice and knowledgeable. Would absolutely go back
Best place I've been to, always great deals and selections!
courtney was excellent help! i’m new to exploring cannabis and she did an excellent job with recommending products and making me feel confident moving forward in my experience. i will be coming back!
Everyone is very friendly, the product selection is great (a little limited, but all good choices/options), and the space is very classy and spotlessly clean. Can't ask for anything more
Not a review but a question. When will you have multi pre rolls pks again?
Love this place ! The team is awesome and the laid back atmosphere makes you feel comfortable .
Jessica was kind, professional, and made my transaction stress and worry free. The new store layout is friendly, inviting, and the product I got is just right for my back pain. Would recommend for locals and visiting stoners alike
One of, if not top, places in MA. . . !!!
Love this dispensary! Everyone is very helpful, friendly and patient. Love the "deals" day as well!
This is the only dispensary I go to. I've been to many others, but Uma beats them all in every way. Price and quality are great. The attitude of the workers make it a pleasurable experience.
Avery is the best! Always makes me feel welcome and makes sure I have everything I need :)
some of the employees are cool but some are rude. he asked people before me if they want to use their 25% off but doesn't ask me on my turn. and yes, I was using it. then he did something else childish, not writing it here. I will go to Springfield from now on.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
I am not super experienced and the selection was great for someone like me. The staff were kind and helpful. I definitely will be back again.
THE PLACE TO SHOP!! This dispensary consistently has the best pricing in Western Mass!! Deals like no other! Everyone is nice and the staff is respectful! I only wish it was in Westfield. Definitely worth the extra 15 minute drive to get an OZ and stock up!
I’m surprised by some of the reviews on here. I’ve had nothing but positive experiences here. I’ve been in numerous times and everything has always gone well. The staff have been super friendly and helpful. The products are top of the line, and fresh. I have some strains here with harvest dates two weeks ago. That’s fresh and the prices are the best I’ve found. I see some pretty rude customers waiting in line…. Maybe a please and thank you and a tip goes a long way too… I’m a medical patient with a fused back & neck- I manage my pain well going here. I’ve been to many dispensaries being from California and you guys ate awesome! Thank you.
I love this shop! I always come here to pick up any products I need, the staff is always friendly & down to earth. My favorite service member is Bleau, she is always so sweet & helpful & she is always happy to see her returning customers! She is also insanely creative, & you can tell when she has worked on one of the signs because of how lovely it looks. :)
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
Kay was amazing. Kay helped with similarities that I was used to and knew how to connect the dots with my pharmacy and medication that does the right trick the first time. Vierro @+++++++ love the effort you put in Kay!!
I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.
Been there 2Xs so far and both times I had a EXCELLENT EXPERIENCE!!!! Great staff, Great price, product, blah blah blah. Oh yea, they even give you CANDY!! Candy bowls all over the shop! It’s the place to shop!
There is 1 dispensary in Chester, Vermont.
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