Amazing place with amazing workers, everyone there knows what they’re talking about and between the people working someone there has tested out one of the strains and can help you find what you’re looking for!
Josselin was friendly warm and very knowledgeable. She gave ne some great recommendations.
LOOOOVE this dispensary!!! I honestly can't say enough good things about them. The vibe of the whole place is great, the staff is spectacular (so friendly and they remember your face), their prices are reasonable, and their deals/sales are absolutely fabulous. They sell lots of fun extra stuff, too, that's a ball to look through (for example, I got my stepdad a book of how to turn 100+ objects into something you can smoke out of - hilarious!). Can't recommend this dispensary enough!! (And DEF see them for 04/20, it's a total blast!)
our budtender was awesome and recommended great weed Jay was our budtender
Miguel was my bud tender and he is amazing! Took the time and listened to what I needed. Great place, it's my 1st go to. See ya again!
I went over like I do quite a bit and dealt with an amazing bundtender/woman Bree. A very bright, bubbly, beautiful welcoming smile, gorgeous..oh and by the way amazing hair..Just down to earth... super chill she made the experience wonderful and better than usual and the staff is amazing there. Great atmosphere. I can see why they gel well together. Thank you Bree! Made it great purchase in awhile. Keeep.up the great work!!
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
Ed was awesome at fixing an issue, he made sure I was happy..
Always great service and deals! Also a great selection. Near work for an easy stop.
Loved it here! The staff were so kind and helpful, relaxed and welcoming. The girl who checks your IDs when you first walk in was cheerful and she brightened up my day. The whole place is beautiful on the inside and CLEAN! And as a woman sometimes I feel intimidated going into dispensaries but Aroma Hill it wasn’t intimidating at all!! The service was so fast too, they had my products ready to go in a minute. Definitely will be coming back here from now on!
I have been coming to this dispensary for over two years now and I have never had one complaint about the product or their service their staff is absolutely wonderful....nuera is the only dispensary that I shop at
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
Highly recommended, great service, unbeatable deals. My favorite by far.
I’ve been there twice and both times everyone was extremely friendly and helpful. They were patient with me and explained things to me if I had questions. Definitely my new favorite shop!
Everyone was friendly and helpful. The whole experience was great and very fast. I definitely will be back.
This place is not like other dispensaries from the vibe to the freebies and colors. (Freebies meaning pizza Friday and free drinks) The atmosphere is out of this world. Never been to a dispensary that feels like a party walking in! I love the new location! The cloud wall is top tier too
I walked in and they were playing the best tunes. The first and only dispensary I want to go to. I want a zen leaf hoodie. Also, banana milkshake was SUCH A GOOD STRAIN. Please allow me to review it.
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
Had a great experience with Jessica when picking up my order. She's so friendly and helpful really knows what she's doing.love coming here everyone is so nice!
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Awesome customer service!!! Bryan decided that because it was my bday, he would treat me to a pre roll no charge. This gesture really made my bday even more happier. Thank you Bryan and the staff over at Naperville
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