The selection is phenomenal and the service is equal if not even greater. Friendly staff and very welcoming and fun atmosphere. Great deals as well.
Just would like to give a shout-out to Temescal for really doing an amazing job with their decorations for Halloween! The yellow brick road was just the coolest! And thank you always to Rob for being so good to me! No matter what kind of day I’m having I always know I will walk out of Temescal with a smile because of him!
Great prices, awesome staff, and a solid loyalty points program. I love the high-dose gummies!
Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!
A must stop. Massachusetts knows bud and this shop is superior.
I would say I'm a regular customer here. This is for a good reason. The friendly atmosphere Fair prices and just overall feel is just immaculate. I do go to other dispensaries but when I am in Great Barrington this is the one to go to. I would recommend anyone looking to go to a dispensary to go to this one they are very knowledgeable about the products that they sell. And they will offer good recommendations if you're not sure what you're looking for. Once again you guys do a great job there keep up the good work and can't wait to see you soon.
Wow. I have been in a lot of dispensaries in my life & this, Peak location, ranks among the best. The cannabis flower is very, very nice, enhanced by the deli-style ordering because you can smell & see what you are getting. My bud-tender was helpful & patient with me as I chose my purchases. Beyond that, even though this is a recreational use facility, the kindness & compassion demonstrated by the staff really moved me.
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
I don't know what these other reviews are talking about, but this is one of the best dispos in NY State and the cheapest! The staff is very knowledgeable of their products, they always have great suggestions and they are super friendly they never forget a face. Will always hit this one even tho I live across the river.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
Fantastic dispensary, they have a wide variety of products and carry all of the growers in Connecticut. Their staff was friendly and helpful.
Love this place. Always willing to andwer questions. If they dont have what your looking for and its sold at other CT dispensaries they will get it for you!
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
PHENOMENAL experience. funny story: upon stopping by in person, i realized i didn’t have my ID! totally understandable. and then i remembered — Lucky Green delivers! such a dope experience, and the bonus matches, pen and sticker are the icing on the puff. thank you!
Really cool event, and lifetime discounts for attending the grand opening. Wtby Fine Fettle knows how to take care of its customers! That’s for all the free swag and loves the community partners.
Great customer service/patient service. The ladies are super nice. I just don’t like that we are not able to pay with card online and just pick it up. Their selection are not as wide as other places. Which is what prompted me to change the location.
The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
The team there was so nice and made it a great experience. I got 15% off FOR LIFE from going in during their opening which they're running all the way through next weekend. And honestly the location is super convenient for anyone around the area, much better than the ones closer to downtown Hartford. 10/10 love these guys and so glad there's a Fine Fettle in my area now!
This place and Dreamer are the two best dispensaries in Western Mass! Prices are truly unbeatable, look no where else but these two places!! $50 oz's??? What???? Unreal!!! All high quality too so you don't have to worry about mold! (Cough cough HEKA cough cough)
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