July 19, 2021
This is an update to an earlier review of mine though I was unable to find & update the original review. In my first review, I did not speak very highly of either quality, service, OR atmosphere. I did not criticize unfairly nor too harshly either.
Months have gone by since I stopped visiting this store. I whore around with many dispensaries as it is but I felt that the positive turn-around I found upon my return visits these past few weeks, simply incredible.
At first, it WAS impersonal, they WERE impatient-rushing us in & out. They ONLY had one strand when I quit returning, & an old batch of SFV @ that. Are they perfect? Hell no, but they have pulled off an impressive turn-around. They are humble, helpful, & thoughtful now... which is a blessing. They have a variety of stock, but with great to normal pricing you'd expect to see elsewhere. Their customer service though is what I most wish to convey. Prior, it was none existent. An insult in some ways I viewed. That is not the case nowadays.
So though this review is for any and all of us for 'food for thought', to the owner & staff, this review is much more for you. I want you to read this. Originally, you lost me permanently from my shopping rotation. You made some very surprising, very impressive changes.. Know that you all not only got some of business again, but that you EARNED back a repeat customer. Much kudos to you & hire me! Hire Me & my agent license & it'll only be that much more awesome for everyone!