The manager (I love her) is super helpful and extremely knowledgeable. I’m a huge fan of their weekly selections and good prices. Great staff.
I have never had a bad experience here. Every one is so friendly and helpful. great selections.
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
Super helpful and knowledgeable staff. Huge selection of flower, concentrate, vapes and more! Music and general atmosphere is bright and modern feeling. I drive out of my way specifically for Ethos.
Came in looking for a three pack of half jays Ace Weiderman brand that I periodically have bought. Budtender with purple hair recommended the Wedding Cake. OMG,I’m a regular user and that .4 grams of a half jay put me into a cannabis realm I’ve rarely been before after 50+ years of usage!
Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.
I come to get the superflux live concentrates, Gilford assisted me, very nice and very good customer service. I’m pretty knowledgeable about concentrates as that’s mainly what I consume, The superflux brand is putting out some of the best concentrates I have found. The consistency is always there. They always have good product.
I love this place. The people, product, price and atmosphere is great! I go to the worcester location every day. It fits my needs being a heavy cannabis user. Ty to the fine folks there. It helps my ptsd.
The staff is extremely knowledgeable and helpful with your needs! The store has a great display of different gear and products they carry.
The Vault is an absolute gem. Speaking as an OCG (Old Cannabis Guy), I waited over 50 years for these days of legal dispensaries and the quality of the Vault has made it worth the wait. They do it right with outstanding customer service, extremely knowledgeable staff, a consistently great variety and selection as well as extremely competitive prices. But, it is more than that which makes the Vault so special, it is the chill welcoming environment, a truly welcoming experience for people 21 to . . . well, I have encountered octogenarians there! I HIGHLY recommend the Vault!
The cashier was so patient with my 73 year old brain!!!!!
Love that this dispensary has a lot of products at different price points. Easy to use menu. Great staff.
Excellent flower pricing and their own Durban Poison was close to perfect with an amazing piney aroma!
Selena, Amy and Kyle shined a light on me Today, I'm speechless with how caring and compassionate they were, most comfortable untrusted relaxed conversations. They have phenomenal knowledge but the way you are treated is as if they are family. Thank you again - Joe
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
Definitely put this shop on your destination list! Awesome, knowledgeable, friendly staff.
First time buying from this establishment did my order online pickup love it got Garlic Z very good and strong beautiful body high relax very strong weed definitely buying again from them
The problem I had was that the price on the leafly website was not that of mission. It was actually different when I got the mission. But they honored the purchases, which rocked.
Love this Place! Super friendly and consistent!! Best location Ever!!!
The Vault is my go to dispensary. Very knowledgeable friendly chill staff. (Ian was quite pleasant to work with).
The only dispensary I’ve ever used since getting my medical marijuana license 2 1/2 years ago. They have a large menu with the wide range products including flowers tinctures pre-rolls and just about any other form of flour or THC. Excellent service really nice atmosphere and very helpful and friendly staff. You can Peru’s their menu pre-order and pick up Ready when you arrive!!! Overall I’ve had nothing but good experiences here. It’s the ONLY dispensary I have used, respectively. Close convenient and good prices.
This is my second time to this distributor. They have great products and awesome people. I highly recommend the shark shock. Today Erika helped suggest some new strains and edibles that I would enjoy. Will definitely go back.
Hello just figured I’d write this review because Angel deserves a 5 star rating she picked out a great strain, very knowledgeable and super friendly that’s what makes this store the BEST in Worcester county, Thanks Angel, Steen Swenson
I asked 2 weeks ago if TW could inquire about 1 gram cartridges. This week I got a message that they got them in. If that's not great service I don't know what is. Can't wait to get some of the 100 mg gummies today for Easter Weekend. Couldn't ask for a sweeter crew of employees as well
There is 1 dispensary in Amherst, Massachusetts.
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