Victoria is very nice and knowledgeable. Would absolutely go back
one of my fav spots. the employees are very knowledgeable and helpful when trying to pick what is best for you
Went in again today, this is my hands down favorite shop in the area. Super friendly staff, always willing to help find strains if needed. Eric helped me out this morning and he's an awesome, really friendly and found some great deals. Highly recommend
Amaya is the best worker I have had the pleasure meeting
The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too
I love this dispensary! It’s a great local shop with friendly knowledgeable staff in a great location on Wolf Road with a wide variety of products. I can’t wait to go back and try more lol
The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
Sorry, unable to edit my prior review. I was not overcharged or deceived. The receipt was confusing, the itemized column added up to the correct final total not the subtotal. It is just an odd accounting thing probably to make sure NYS gets their piece of the action. Wonder how many customers have been confused by this. I figured it out before I went to inquire. So fortunately I didn't make an donkey out of my self. We're cool
Budtenders are fully knowledgeable.....describe products clearly.....friendly low pressure atmosphere....its a joy to visit the store to shop....the experience is consistently great every time I go to High Peaks Canna
courtney was excellent help! i’m new to exploring cannabis and she did an excellent job with recommending products and making me feel confident moving forward in my experience. i will be coming back!
I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.
I found the staff awesome helpful and my order took like three minutes flat they helped me find some new favs for flower strains I followed on FB and would definitely make this place one of my go-to dispensaries
Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.
Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Great place but a little disappointed after driving 45 minutes to find they wouldn't honor what was on my invoice, saying 1 ounce was the limit. If so, they shouldn't have sent back the Leafly invoice showing my more ordered products if they weren't going to fill it all.
Madeline was awesome! She helped me pick out an edible and really took the time to explain the ingredients and how everything works. You can tell she’s very knowledgeable about the products she carries, and she made the whole experience easy and comfortable. I appreciated how patient and informative she was while helping me choose something that would be right for me. Great customer service and a great attitude — definitely a budtender who knows her stuff!
PHENOMENAL experience. funny story: upon stopping by in person, i realized i didn’t have my ID! totally understandable. and then i remembered — Lucky Green delivers! such a dope experience, and the bonus matches, pen and sticker are the icing on the puff. thank you!
Drove over 90 minutes to their Northampton location to actually be able to say that I am now getting my stash directly from Cheech & Chong at their own storefront. As someone who truly appreciated their films in their youth. It fulfils a 21 year long dream of mine. It was an amazing photo worthy experience I will always remember. Their staff are super friendly and helpful. They sincerely work with you to really dial in discovering the effects you want. To help connect you with the right products that they have in stock within your budget. Their deals are absolutely outstanding. In these rough economic times it's good to know that they are still looking out for us. By providing the highest quality cannabis products that we can actually afford. Whether you buy their own products, or another brands that they offer. You will be hard pressed to find any place better that checks all of the boxes for being the absolute best dispensary in the state.
This place and Dreamer are the two best dispensaries in Western Mass! Prices are truly unbeatable, look no where else but these two places!! $50 oz's??? What???? Unreal!!! All high quality too so you don't have to worry about mold! (Cough cough HEKA cough cough)
I have chosen The Hempest as my favorite pot shop in Northampton. It reminds me of the Oregon Coast shops I used to live near. The product has been top notch. the folks there are friendly, the prices are fantastic. There is a nice vibe in there, people are enjoying working there, this is a good spot.
I came here for a very specific strain and through conversation was made aware of their own strains. Seeing the passion from the employees and owner was enough for me to try something of theirs. I WAS NOT DISAPPOINTED. I tried their hash face strain and it was perfect. It was a nice clean high and even uplifting at times. I will be back to this hidden gem in the very near future. Thank you to Karl with a K and James for the outstanding service.
There are 4 dispensaries in Ballston Spa, New York.
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