At Tilray, we’re dedicated to cultivating and delivering the benefits of medical cannabis safely and reliably to patients across Canada, including Victoria, Vancouver, Calgary, Edmonton, Toronto, Ottawa and Montreal. Our team of PhDs, botanists and master horticulturists are industry leaders in medical cannabis research and related agricultural sciences. At Tilray, we’re constantly looking for ways to make your experience more efficient and convenient.
“Zero customer service. Called to find out why my package was taking so long and they told me it was in the WAY BACK!! Zero communication. I tried tracking my package and it said it was being processed. I had no idea what this meant. Once I called the person on the phone was raising her voice making me seem stupid. She said there is nothing I can do and it's my fault. I feel robbed. No one order from here. How dare a company treat and ROB their PATIENTS this way.. very disappointed and will do whatever it takes to make people know how they do business. ”