Front staff very helpful. They will take time to explain what you are asking for . Great choice of medications .
I had a very pleasant experience at this dispensary, the Budtenders were very nice and helped me find what I was looking for, The inside is really cool and nice things to look at and do while you wait in line if there is one. very quick and easy and friendly. the prices are pretty good considering the area. I will be going back soon for the membership deals
My dislike is they don’t keep supplies updated. Example 14:1 tablets and you don’t have a lot of gummy‘s
First time discount is 25% and they havea great point system. Staff is super friendly and the atmosphere is really cute!
Always friendly and knowledgeable staff. Always a nice customer experience.
This is one of the nicest dispensaries in the area, you must see in person! free donut and coffee if you spend $40 during the week before 10am . Check these guys out!!
I changed over after having a bad experience at another closer dispensary and I have been happy with my change. they have a good menu for indica which is what I prefer and the staff is helpful if you arent sure what you want. I've noticed some of their online deals don't always come up when you check out- but it is still worth what you're getting and better choices than other places. all in all I'm happy with the change and everyone there is nice
Hatch is by far my favorite dispensary that I’ve visited. The budtender they helped me was friendly & I will be back.
Great service, and very prompted! Knowledgeable about product and consulted greatly! Thank you!
I came in this evening and Patty and Cindy working they both were helping me out very nice and helpful. Patty rang me up and let me know I had a $5 off that was aussum she saved me 5 bucks. It doesn't seem like alot but it helps. Very clean atmosphere has a great green couch love it!! Thanx again Patty and Cindy!!
super cute new dispo! their prices include tax and the people are like no other. i would recommend over their neighbors 100%
My favorite dispo by far. Nice deals on nice product and terrific well informed staff. Every receipt has some kind of discount for the following week and the rewards points are nice as well. The two Jos are particularly nice and have turned me on to some fine stuff for pain and for sleep.
First off i just wanna say i loveee this establishment i have yet to experience anything less than great customer service from everyone. Today I went in and had the pleasure of being serviced by Deanna and just like our past interactions she was a pleasure and had me dying laughing. Besides the great vibes she and the other lady with the now orange hair always gives me but she went above and beyond for me and I truly appreciate her kindness and her very contagious personality that made my transaction and visit the best experience
Everyone is extremely friendly and knowledgeable.I am always very happy to visit this dispensary.”Highly Recommended “
The people were really helpful and friendly. It was my first time at this store. I will definitely be back.
I’ve been there twice and both times everyone was extremely friendly and helpful. They were patient with me and explained things to me if I had questions. Definitely my new favorite shop!
I walked in and they were playing the best tunes. The first and only dispensary I want to go to. I want a zen leaf hoodie. Also, banana milkshake was SUCH A GOOD STRAIN. Please allow me to review it.
Loved it here! The staff were so kind and helpful, relaxed and welcoming. The girl who checks your IDs when you first walk in was cheerful and she brightened up my day. The whole place is beautiful on the inside and CLEAN! And as a woman sometimes I feel intimidated going into dispensaries but Aroma Hill it wasn’t intimidating at all!! The service was so fast too, they had my products ready to go in a minute. Definitely will be coming back here from now on!
The customer service is excellent. I’ve been to this dispensary several times. The selection of quarter and half ounce flower is good from craft to budget there’s something for everyone. Yesterday 5/13/26 Heather, Mason, and David went above and beyond with their customer service. I will return.
I have been coming to this dispensary for over two years now and I have never had one complaint about the product or their service their staff is absolutely wonderful....nuera is the only dispensary that I shop at
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
Ed was awesome at fixing an issue, he made sure I was happy..
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
There are 45 dispensaries in Chicago, Illinois.
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