Alex was a great help !!!! I’d recommend this place to a friend and fellow smokers.
First time visit I was impressed. I came with one product in mind. Alejandro (Alex) suggested another after a brief conversation with me. I'm so glad he did, a great tip. The entire staff was friendly from the receptionist to the bud tender. Even the security guards didn't look like they were having a bad day as most do.
Happiest and most helpful group of tenders! Brandon helps me check out almost every time. Such a delight! Love you guys!
Great environment, everyone who worked there was so kind and seemed to genuinely enjoy their job. The doorman was friendly and told me exactly what to expect as a first time customer. The budtender who assisted me, Marcus, took the time to listen to my needs and educated me on the products I was interested in— not only on the effects, but differences in ingredients and how the were made. He made recommendations in every price range, he stepped away to let me browse the store alone and happily stepped in when I had any questions. From overhearing other conversations, all the budtenders seemed extremely knowledgeable and all had meaningful conversations with customers— not just sales pitches. It was refreshing and I will be back!
Good friendly staff , had a price discrepancy from an online purchase due to a glitch or something but they adjusted the price without hesitation . Excellent customer service.
Everything about this shop is top notch. The bud tenders are friendly and eager to walk you through your choices. First time shoppers get a good discount too!
Love love haven! Been a regular customer here and they never disappoint <3
Such a huge beautiful store. Even when there are lines, they move customers in quickly! The staff is so friendly and knowledgeable. They know it all! They don’t try to upsell you or rush you. They make sure you get exactly what you need every time! The location is so clean and organized. One of my favorite shops of all time fersure!
Always find what I need here. And the prices and service is Great ! Thanks Hillary !!!
Had a problem with a broken pen with my order but I spoke with 2 nice ladies and got scheduled a replacement delivery the next day.
Some of the best flower in the city and they have great delivery service ! Thanks !
Long time Customer since 2016, I like that all the products are clean and tested. Everybody is polite and knowledgeable with their large selection of inventory. Keep in touch with the weekly specials if you want to save money. Thanks Catalyst. "WFTP"
Guys I got my order in 20 min it’s really fast I’ll come again for sure!!!
Hands down one of the best dispensary experiences I've had! The staff was super friendly, knowledgeable, and made me feel welcome from the moment I walked in. They took the time to answer all my questions and helped me find exactly what I was looking for. Shota like yoda was a GREAT HELP! Thank you! The store was clean, organized, and had a great selection of products. Prices were fair, and the quality was top-notch. I'll definitely be coming back!
Amazing local dispo! Love these people they are always extremely friendly and professional.
10/10! Highly recommend HERB. I have been using HERB for years. Great products and smooth delivery on every order. If you aren't using HERB you should be! Love this company.
Excellent dispensary. Very professionally run, consistent customer experience makes it pleasant coming here. The budtenders were patient and created a no-pressure experience, and their prices are super competitive! The shop is clean, organized, and has a great selection. I always look forward to my visits here. Best place in LA 100% Do you work with USDT?
They were great! From the security check in to check out. Informative, kind, and helpful. Pretty good prices too!
Ryan provided wonderful customer service, he was very knowledgeable and quick. I’ll definitely be back. Thank you Ryan and planet 13!
super fast, great discount, friendly driver, and easy to communicate during delivery process. love that we can use credit card too. there is a $5 service fee upfront.
Got helped by angel and he was absolutely amazing!! We just landed from Chicago and he made us feel right at home, definitely coming back before we leave 10/10 service
Was visiting from AZ, my visit was Great after coming to this location! All the Stiiizy I got just to forget me battery in AZ so you know I had to come back n revisit just to cop a battery and of coarse more product
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