Polite, professional and knowledgeable. Very clean store, Jordan has helped me twice at this location. Great customer service.
Jennetta is fantastic! I explained what I was looking for and she showed me all of the options that were within my request. Was a little hesitant only because I've tried so many other things to rid my insomnia. Tried the habit disposable vape and it worked perfect. I cannot thank her enough!!!
The fact that it is a female owned business made me choose this store, but their high grade and tested products sold me for sure. I hope I can continue to shop here for a long time.
I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.
Friendly easy to get in contact with great prices on a nice variety of everything you need and I can't find anything to complain about and that impressed me
This place is literally the absolute best! Staff, products and vibe are all 10’s. New location is super dope!! Check em out!!
Jason is the best. The staff is so great, every time I go I feel like home. Very helpful, enthusiastic, and knowledgeable. I really enjoy this dispensary.
Mark is amazing. He meets you where you are, attending to what you need, not what products he’s trying push out the door. He’s everything you want in an owner, if you want to learn about the product and the bioscience behind it. I cannot recommend Herbal Solutions any higher… LOL.
I enjoyed going to the store because every employee knew what to give us and made sure we had a fun and funny time picking out flowers and more ! My first time in and I came back within a few days !
They’re kind, knowledgeable and carry a great selection! This place the best Hickory has to offer!
This is the epitome of what a local dispensary should be. The staff are friendly and knowledgable, the menu is clearly visible and legible, and the atmosphere is always positive and uplifting. And the cannabis itself is unquestionably high quality, which is really all that matters. I would choose this dispensary even if another was slightly closer.
love the wake forest gang, they are all so friendly and knowledgeable
I love this dispensary! It’s a great local shop with friendly knowledgeable staff in a great location on Wolf Road with a wide variety of products. I can’t wait to go back and try more lol
I've been there several times over the past 9 months. Great service, and welcoming environment. Mood Shine carries more Nez products and that will always keep me coming back.
The staff are product knowledgeable and friendly. GREAT to have a dispensary in Norfolk!!!
Riley was great he helped me get exactly what I needed
When I come to the west loop store I look for Jameel. He helps me the best to get everything perfect I wish the whole staff was that way .I really only want to go to Jameel.
Just had the chill one really feel it in the body. Perfect for athletes looking to get off your feet and relax on the couch.
Had a lady named Destiny help me with my order. She was very helpful, and got me the best deal possible. Very easy to talk to, knew what I was looking for, and done a great job. Thank you all!!
Always a great experience when I visit my era location!
Char was great, had a nice conversation while my items were getting ready.
The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
Amaya is the best worker I have had the pleasure meeting
love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.
Staff was knowledgeable, friendly, and very kind. Items I left with were of good quality.
parking lot is on Western across from gas station. great service, friendly staff
The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too
Amazing! Very nice and secure, super helpful on finding things and knowledgeable.
Find licensed medical marijuana doctors, clinics, or CBD-only stores nearby.