Dispensaries open now in Hadley, Massachusetts

Some of the most knowledgeable friendly and helpful people around. I have always used this store for everything, and they are truly excellent. From a medical standpoint, this store and staff could not be better in assisting you towards health and wellness. Thank you.

Great people very friendly always fire for a fair price

Great place and service!! Great sales!!! I let people know all the time... Love their brands!

If you’re in a hurry, this is the place to go!

Great convent location. Service was great. Discounts for Meriden residents with proof of residency. First time customer discounts as well. Check them out.

Love coming here … friendly staff … very pleasant and very patient with you

This is the only place I buy from… they’re great and they quickly respond to messages on here as well as quickly notify you if there are any issues with your order.

Great customer service/patient service. The ladies are super nice. I just don’t like that we are not able to pay with card online and just pick it up. Their selection are not as wide as other places. Which is what prompted me to change the location.

My favorite dispensary. They have a great selection of products for any need. Friendly knowledgeable staff. Great customer service and good prices. Attractive hours for my convenience. What more could you ask for?

Really cool event, and lifetime discounts for attending the grand opening. Wtby Fine Fettle knows how to take care of its customers! That’s for all the free swag and loves the community partners.

It was quick and easy but the guys behind the counter were helpful. They were nice people all around and it was a good experience.

Every time i come here, i feel welcomed and the atmosphere is always so kind and chill. The products are amazing for an even better price. They always have such a unique selection for glassware, and i love seeing the usual faces every time i come in. I can’t imagine going anywhere else!

Awesome staff & excellent customer service. 5/5 would recommend to anyone in central MA

Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!

Temporarily cash and "pay by bank" (aka DutchiePay) for the near future. Rec only.

The staff is very knowledgeable and if there's anything they may have questions about, they have a library they can reference to get more information for their customers. They have a very wide variety of flower, pre-rolls, tinctures, edibles, etc. My personal favorite is the multi packs they have for pre rolls. Saving me the time of having to roll when I'm super busy at home. The music and vibe is calming and laid back. They also have number is comfortable sitting area's where you can wait while they tend to other customers. I will definitely be coming back here and recommending it to those that ask.

They have a good process from check-in and have enough clerks to handle the busy times.

Great place to shop for good flower at cheap prices, always a sale going on!

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!

Courtney is the best! She helped me find what I needed and the right amount!! Was truly best experience!

The white chocolate bar is my absolute favorite. Tastes delicious and love the effects and that it doesn’t matter what time of day I want to eat some. Best chocolates around by far!

I’m an Old Head so the store thing was pretty foreign to me. The staff are quite helpful and very knowledgeable about the products. Comfortable and pleasant place and peeps. Nice selection of delivery methods. I live a ways off and travel and hour plus to come here. Thanks folks.

excellent selection, excellent prices, staff makes great suggestions and is always wonderful.

Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !

The staff is extremely knowledgeable and helpful with your needs! The store has a great display of different gear and products they carry.

Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.