Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
Just had the chill one really feel it in the body. Perfect for athletes looking to get off your feet and relax on the couch.
Char was great, had a nice conversation while my items were getting ready.
Always a great experience when I visit my era location!
When I come to the west loop store I look for Jameel. He helps me the best to get everything perfect I wish the whole staff was that way .I really only want to go to Jameel.
Staff was knowledgeable, friendly, and very kind. Items I left with were of good quality.
Riley was great he helped me get exactly what I needed
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
My to go guy Erick is always on point. Great place with great environment. Staff is phenomenal, always friendly. Great deals every week. Never feel rush when having a conversation with staff and above all security here greets you with a welcome smile great way to set the tone. Keep up
parking lot is on Western across from gas station. great service, friendly staff
Very nice place! Thank you to Ezra, he was very knowledgeable and patient!
Always great service and deals! Also a great selection. Near work for an easy stop.
Great dispensary & service, just wished they had a better variety of brands.
I absolutely love Nirvana! I’ve been a regular since December. They have a wide variety of products as well as friendly, knowledgeable staff! The staff is the reason I love going so much. They’re extremely kind and really care about their clients.
Elias was a great person to get help from he is one of the best employees
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
This was my 1st time at this dispensary and I will be back. Terrific set up and THE STAFF are incredible! Much appreciated!
Erica the security guard greeted me today. She is so nice and really made me feel welcomed. Coco was my budtender. She is always so friendly and kind. She is patient and always has solid suggestions. Awesome daily deals and great rewards program too. Highly recommend. 5 Stars!
My go-to dispensary! Always helpful with the best deals encompassing a wide variety of products!! Outstanding!
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
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