I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
The customer service is excellent. I’ve been to this dispensary several times. The selection of quarter and half ounce flower is good from craft to budget there’s something for everyone. Yesterday 5/13/26 Heather, Mason, and David went above and beyond with their customer service. I will return.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
I would personally like to say great job to Anthony. He greeted my wife and I as we arrived and I have to say that his positive energy was contagious
This place is the best dispensary I have gone to! I drive past a few dispensaries just to come here. The staff is very knowledgeable and never makes you feel rushed while you ask questions. They are always running really good sales too so you can always get a nice deal. Also, I am in a wheelchair, and before that used and cane, and they are always helping me with doors and anything else I need. Everyone here always goes above and beyond every time I come, which is why I pass up a place I could “walk” to from my house just to come here.
This is a Rec AND Med shop. Not just Med
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
Awesome customer service!!! Bryan decided that because it was my bday, he would treat me to a pre roll no charge. This gesture really made my bday even more happier. Thank you Bryan and the staff over at Naperville
I'm Keeping This Place Secret And Found It On Leafly.com Great Investment Placing Ad There!!!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
This place is not like other dispensaries from the vibe to the freebies and colors. (Freebies meaning pizza Friday and free drinks) The atmosphere is out of this world. Never been to a dispensary that feels like a party walking in! I love the new location! The cloud wall is top tier too
Everyone was friendly and helpful. The whole experience was great and very fast. I definitely will be back.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I walked in and they were playing the best tunes. The first and only dispensary I want to go to. I want a zen leaf hoodie. Also, banana milkshake was SUCH A GOOD STRAIN. Please allow me to review it.
Highly recommended, great service, unbeatable deals. My favorite by far.
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
Friendly easy to get in contact with great prices on a nice variety of everything you need and I can't find anything to complain about and that impressed me
I’ve been there twice and both times everyone was extremely friendly and helpful. They were patient with me and explained things to me if I had questions. Definitely my new favorite shop!
MuMu's is home. They all make you feel comfortable, a friend's place.
Loved it here! The staff were so kind and helpful, relaxed and welcoming. The girl who checks your IDs when you first walk in was cheerful and she brightened up my day. The whole place is beautiful on the inside and CLEAN! And as a woman sometimes I feel intimidated going into dispensaries but Aroma Hill it wasn’t intimidating at all!! The service was so fast too, they had my products ready to go in a minute. Definitely will be coming back here from now on!
Love this place !!!!! Great stuff and fun staff they always know how to help and I’m a vet with ptsd so I’m pretty bad with people these days but they always help me out thank you so much for having the things I need for my medical problems
I have been coming to this dispensary for over two years now and I have never had one complaint about the product or their service their staff is absolutely wonderful....nuera is the only dispensary that I shop at
After traveling far and wide around the United States—frequenting dispensaries in places with enviable legislation… this is the best the High Country has to offer. Apotheca’s selection is as wide and varied as their knowledge. I’ve spoken to one of the employees on several occasions, and all of my questions are answered with an astonishing level of detail and confidence. One of the employees is a joy to chat with—I’ve not caught her name, but she has a pretty cool cowboy boot tattoo. If you’re in the area and considering a trip to a dispensary, you’d be very hard pressed to do better than Apotheca.
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
As always, the customer service as great. Friendly and helpful.
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