Wheelchair accessible dispensaries in Richmond, Massachusetts

Just would like to give a shout-out to Temescal for really doing an amazing job with their decorations for Halloween! The yellow brick road was just the coolest! And thank you always to Rob for being so good to me! No matter what kind of day I’m having I always know I will walk out of Temescal with a smile because of him!

Great prices, awesome staff, and a solid loyalty points program. I love the high-dose gummies!

Brooke was great assisting me with a small issue with a past order. They made it right on the spot. This here is the exact reason (besides prices) I have been coming here for years. Anyone reading this should give them a try and amaze yourself with great products, friendly staff and a relaxed experience. They will take care of you and point you in the best direction for whatever your cannabis or cbd needs are.

The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.

Sorry, unable to edit my prior review. I was not overcharged or deceived. The receipt was confusing, the itemized column added up to the correct final total not the subtotal. It is just an odd accounting thing probably to make sure NYS gets their piece of the action. Wonder how many customers have been confused by this. I figured it out before I went to inquire. So fortunately I didn't make an donkey out of my self. We're cool

Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!

Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !

excellent selection, excellent prices, staff makes great suggestions and is always wonderful.

First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains

I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

I would say I'm a regular customer here. This is for a good reason. The friendly atmosphere Fair prices and just overall feel is just immaculate. I do go to other dispensaries but when I am in Great Barrington this is the one to go to. I would recommend anyone looking to go to a dispensary to go to this one they are very knowledgeable about the products that they sell. And they will offer good recommendations if you're not sure what you're looking for. Once again you guys do a great job there keep up the good work and can't wait to see you soon.

I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.

A must stop. Massachusetts knows bud and this shop is superior.

I don't know what these other reviews are talking about, but this is one of the best dispos in NY State and the cheapest! The staff is very knowledgeable of their products, they always have great suggestions and they are super friendly they never forget a face. Will always hit this one even tho I live across the river.

Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.

Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.

I love this dispensary! It’s a great local shop with friendly knowledgeable staff in a great location on Wolf Road with a wide variety of products. I can’t wait to go back and try more lol

The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too

Amaya is the best worker I have had the pleasure meeting

love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.

This place and Dreamer are the two best dispensaries in Western Mass! Prices are truly unbeatable, look no where else but these two places!! $50 oz's??? What???? Unreal!!! All high quality too so you don't have to worry about mold! (Cough cough HEKA cough cough)

I have chosen The Hempest as my favorite pot shop in Northampton. It reminds me of the Oregon Coast shops I used to live near. The product has been top notch. the folks there are friendly, the prices are fantastic. There is a nice vibe in there, people are enjoying working there, this is a good spot.

Madeline was awesome! She helped me pick out an edible and really took the time to explain the ingredients and how everything works. You can tell she’s very knowledgeable about the products she carries, and she made the whole experience easy and comfortable. I appreciated how patient and informative she was while helping me choose something that would be right for me. Great customer service and a great attitude — definitely a budtender who knows her stuff!

I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

Really great staff and streamlined retail, never have to wait. Consistently great product too, never been disappointed

They were my first dispensary experience during the fledgling days of legality when I was working in the area - They've had their act together from day 1.

Everybody is friendly and professional from the security to the counter staff .. call ahead service is great along with the selection.. A++

PHENOMENAL experience. funny story: upon stopping by in person, i realized i didn’t have my ID! totally understandable. and then i remembered — Lucky Green delivers! such a dope experience, and the bonus matches, pen and sticker are the icing on the puff. thank you!