Dispensaries open now in Westfield, Massachusetts

Everything was easy no fuss very casual and the staff was very nice

Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !

excellent selection, excellent prices, staff makes great suggestions and is always wonderful.

They were my first dispensary experience during the fledgling days of legality when I was working in the area - They've had their act together from day 1.

Everybody is friendly and professional from the security to the counter staff .. call ahead service is great along with the selection.. A++

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!

Every one there is friendly always on top of there products and dropping new stuff all the time- found this spot by accident believe it or not . But the service is just to Mish not to go back so I made this my HomeStore. Thank you guys !!! 253!!

A great place to shop—the staff is awesome, and very knowledgeable!

Great place to shop for good flower at cheap prices, always a sale going on!

Bey good place good flower good everything.i say everyone should come here vibe is great and the people.

Staff are friendly, courteous and are always willing to talk with you about products and continue to be knowledgeable about their craft! Their products are potent and consistently great too!

Courtney is the best! She helped me find what I needed and the right amount!! Was truly best experience!

Just moved here from the city. Thought I wasn’t gonna find something as close to the one I used to go to and I didn’t. This one is SO MUCH BETTER. Nice people, good quality. Recommend

Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.

Love that this dispensary has a lot of products at different price points. Easy to use menu. Great staff.

The Vault is my go to dispensary. Very knowledgeable friendly chill staff. (Ian was quite pleasant to work with).

Brooke was great assisting me with a small issue with a past order. They made it right on the spot. This here is the exact reason (besides prices) I have been coming here for years. Anyone reading this should give them a try and amaze yourself with great products, friendly staff and a relaxed experience. They will take care of you and point you in the best direction for whatever your cannabis or cbd needs are.

Excellent flower pricing and their own Durban Poison was close to perfect with an amazing piney aroma!

Came in looking for a three pack of half jays Ace Weiderman brand that I periodically have bought. Budtender with purple hair recommended the Wedding Cake. OMG,I’m a regular user and that .4 grams of a half jay put me into a cannabis realm I’ve rarely been before after 50+ years of usage!

I’m an Old Head so the store thing was pretty foreign to me. The staff are quite helpful and very knowledgeable about the products. Comfortable and pleasant place and peeps. Nice selection of delivery methods. I live a ways off and travel and hour plus to come here. Thanks folks.

The white chocolate bar is my absolute favorite. Tastes delicious and love the effects and that it doesn’t matter what time of day I want to eat some. Best chocolates around by far!

Selena, Amy and Kyle shined a light on me Today, I'm speechless with how caring and compassionate they were, most comfortable untrusted relaxed conversations. They have phenomenal knowledge but the way you are treated is as if they are family. Thank you again - Joe

This is my second time to this distributor. They have great products and awesome people. I highly recommend the shark shock. Today Erika helped suggest some new strains and edibles that I would enjoy. Will definitely go back.

Hello just figured I’d write this review because Angel deserves a 5 star rating she picked out a great strain, very knowledgeable and super friendly that’s what makes this store the BEST in Worcester county, Thanks Angel, Steen Swenson

I love this place. The people, product, price and atmosphere is great! I go to the worcester location every day. It fits my needs being a heavy cannabis user. Ty to the fine folks there. It helps my ptsd.

I come to get the superflux live concentrates, Gilford assisted me, very nice and very good customer service. I’m pretty knowledgeable about concentrates as that’s mainly what I consume, The superflux brand is putting out some of the best concentrates I have found. The consistency is always there. They always have good product.

The Vault is an absolute gem. Speaking as an OCG (Old Cannabis Guy), I waited over 50 years for these days of legal dispensaries and the quality of the Vault has made it worth the wait. They do it right with outstanding customer service, extremely knowledgeable staff, a consistently great variety and selection as well as extremely competitive prices. But, it is more than that which makes the Vault so special, it is the chill welcoming environment, a truly welcoming experience for people 21 to . . . well, I have encountered octogenarians there! I HIGHLY recommend the Vault!